Buying a Comes laboratory, you also acquire the possibility of receiving a whole package of Know How, Software and customization, with solutions based on the particular needs of customers.
The COMES Technical Service includes:
- Analysis of customer needs
- Realization of Laboratory Layouts
- Fully Machines installation Service
- Machine Settings at work and Approval test at the customer
- Introduction to production, use and maintenance courses
- Technical preparation courses (both at the COMES offices and/or at the customer’s installation)
- Manuals available in different languages (Italian, English, Spanish, French, Chinese, Portuguese)
The courses are held both in the headquarters (Comes course room) and in the Laboratory of the final Customer, in every part of the World.
The availability of spare parts is guaranteed for a minimum of 10 years from the date of purchase.